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How do I cancel a Microsoft Movie purchase?
Cancel an order or pre-order from Microsoft Store
- Go to your Order history and find the order or pre-order.
- Select Cancel item next to the item you want to cancel.
- Select the check box next to the item and then select the Cancel item button.
- Check your inbox for an email confirming the order was canceled.
How do I get a refund on an Xbox movie?
Go to the Services & subscriptions page for your account. Select Manage next to the subscription you want to cancel. Under Payment settings, select Cancel. If you qualify for a refund when you cancel, you’ll be given the option to get one automatically.
How do I get a refund on a Microsoft digital purchase?
To get a refund, you must visit the Microsoft account website with your web browser and navigate to Payment & Billing > Order History. Then, select the app or game and select “Request a refund.”
How long do Microsoft refunds take?
Refunds are generally processed within 3–5 business days after we receive your item and find it eligible for a return. Refunds are applied to the original payment option. You can see the status of your refund on the Order history page (learn more).
How do I restore purchases on Xbox One S?
Topics
- Sign in to Xbox Live on your console using the gamertag you used when you purchased the content.
- Go to settings and select Account.
- Select Download History.
- Browse your download history and find the item you want to download again.
- Select the item, and then select Download Again.
How long does a Microsoft digital refund take?
Refunds are generally processed within 3–5 business days after we receive your item and find it eligible for a return. Refunds are applied to the original payment option.
How do I contact Microsoft Store Support?
1 (800) 642-7676
Microsoft Corporation/Customer service
How long does it take to get a refund on Xbox one?
Where are my purchased movies on Xbox one?
Select My Videos. Select Account Management. If the box in the upper-left corner displays Show Movies, you may need to select this and change it to Show TV Shows. Press the X button on your controller to Refresh Purchase History.
How do I get a refund for a movie I purchased?
If your movie was purchased within the last couple weeks, you should be able to request a refund. https://support.microsoft.com/en-us/help/10558/… Sign into your MS account – account.microsoft.com – Payment and Billing – Order History – Find the app you want a refund for and there should be a “request a refund” option.
How do I return or refund a Microsoft product?
If you purchased a product from Microsoft or Microsoft Store, you can request a return. You’ll then find out if your product is eligible for a return. If you purchased a product from another organization and have changed your mind, you may contact that organization to inquire about returns or refunds (subject to their refund policy).
How do I get my money back from Microsoft Store?
Sign in to your Microsoft account, and view your Order history. Find the product. It will include the return and refund status. If you see we’ve issued the refund, but the money hasn’t been credited back to your payment provider, wait a few days. Depending on the bank, it can take a few days to process the refund.
How do I track the status of a Microsoft Store refund?
When you request a refund for something you purchased from Microsoft Store, you can track its status online: Sign in to your Microsoft account and view your Order history. Find the product. It will include the return and refund status.