Who is responsible if package is stolen?

If your stolen package was delivered by a major postal carrier such as USPS, UPS, or FedEx, you should file a claim with the respective shipping company. If you know your package has been stolen, you could reach out to the sender or seller about a possible replacement or refund.

How do I complain to Amazon about a delivery?

Report the incident to Amazon by calling +44 808 164 6718 in the U.K., +353 1800 938 672 in Ireland, or 0800 72 979 in Belgium to receive 24/7 immediate assistance.

How do I return an Amazon package wrongly delivered?

You can contact Amazon through your account to report the problem and get it rectified as soon as possible. If you were mistakenly charged for an item you didn’t want, Amazon should send you a pre-paid shipping label. Amazon covers the cost of the return.

Can you keep a package delivered to you by mistake?

You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Sellers aren’t permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise.

What if you receive a package that is not yours?

When you receive a mistaken delivery, call customer service for the delivery company and explain the situation. Give them the tracking number on the package, as well as the name and address on the package if it’s different from yours. The company will come and pick up the product within a reasonable time frame.

Will Amazon refund a stolen package?

If you have enough evidence to prove that your package was stolen, Amazon will issue a refund. If Amazon does not provide you with a refund even though you presented strong evidence that your item has been stolen, we can help you sue them in small claims court.

Can you sue someone for stealing your package?

If you have solid evidence that someone stole your possessions, you can sue them to get your property back or recoup its monetary value. Filing suit in small claims court is the quickest and easiest way if the value of your property comes within the court’s monetary limits.

Does Amazon refund stolen packages?

Sometimes all you need to do is click this number or button, but other times, you may need to copy the number and enter it on the website of the retailer or shipping company. The shipping status will show you where your package was last registered or the date on which it was delivered to the shipping address.

Can I keep something delivered to me by mistake?

What happens if you receive an Amazon package you didn’t order?

Your package could get lost or stolen, or arrive far later than you anticipated. Now you can add one more concern to that list: receiving Amazon packages you didn’t order.

What do I do if my package is stolen from Amazon?

Contact Amazon and inform them you have good reason to believe your package was stolen. Click here to contact Amazon. Tell them you went through the steps above and share any evidence you have gathered. On the contact form, ensure you have selected the order which you believe has been stolen.

How to claim a package on Amazon?

How to Claim a Package on Amazon 1 The seller will work together to find your product but even after that the Amazon package is not delivered then you can claim the A-Z guarantee… 2 For the same, simply visit your Amazon account, select the order and hit File/View claim. See More….

How do I track a package sent to me from Amazon?

Go to Amazon.com > sign in > Account & Lists > Your Orders > Find order in question and click “Order Details” > view “Shipping Address” to ensure it is correct Go to Amazon.com > sign in > Account & Lists > Your Orders > Find order in question and click “Track Package” > see details on if and when the package was delivered.