Why AWS support is necessary?

AWS Support provides tools such as AWS Personal Health Dashboard and AWS Trusted Advisor to help you keep your environment running optimally. These tools proactively alert you about ways to improve security, optimize performance, and reduce costs.

What does AWS Support cover?

AWS Basic Support offers all AWS customers access to our Resource Center, Service Health Dashboard, Product FAQs, Discussion Forums, and Support for Health Checks – at no additional charge.

What does the AWS concierge support team provide?

AWS Enterprise Support provides you with concierge-like service where the main focus is helping you achieve your outcomes and find success in the cloud.

How many premium support plans do we have to offer AWS?

five support plans
Features of AWS Support plans. AWS Support offers five support plans: Basic.

Can AWS support access my data?

We provide APIs for you to configure access control permissions for any of the services you develop or deploy in an AWS environment. We do not access or use your content for any purpose without your agreement. We never use your content or derive information from it for marketing or advertising purposes.

What are the four levels of AWS Premium Support?

Compare Support Plans | Developer, Business, Enterprise On-Ramp, Enterprise | AWS Support.

What is Amazon Premium Support?

AWS customers who sign up for AWS Premium Support will receive personalized technical assistance from the Amazon Web Services team, whenever and as frequently as their business demands.

What is the maximum response time for a business level premium support case?

1 hour
What is the maximum response time for a Business Level Premium Support Case? According to the quiz the correct answer is 1 hour.

How much does ec2 cost per month?

The instances are available in three sizes (micro, small, and medium) with On-Demand prices that start at $0.013 per hour ($9.50 per month). You can also gain access to a pair of t2. micro instances (one running Linux and another running Windows) at no charge via the AWS Free Usage Tier.

Can AWS decrypt data?

AWS services encrypt your data and store an encrypted copy of the data key along with the encrypted data. When a service needs to decrypt your data, it requests AWS KMS to decrypt the data key using your KMS key.

How do I increase my AWS Support ticket?

How Do I Open a Support Ticket with AWS Support?

1. Sign in to the AWS Console.
2. On the upper right hand corner, click Help and select Support.
3. Click the Blue Box that says, “Open a new case”
4. Select what your case is regarding and complete the required details.
5. Select your contact method to submit your case.

How much does AWS enterprise support cost?

Enterprise Support Plan Pricing Example. For $1.2M in monthly AWS charges: $150,000 x 10\% = $15,000 (10\% of first $0 – $150K of charges) + $350,000 x 7\% = $24,500

How do I cancel a paid AWS Support plan?

To cancel a paid Support plan, switch to the Basic support plan: Sign in to your AWS account with your root account credentials Go to https://console.aws.amazon.com/support/plans/home On the Support plans page, choose Change plan On the Change support plan page, select the Basic plan, and then choose Change plan

How do I get billed for AWS support?

All paid AWS Support plans are billed monthly, with no long-term contracts. AWS Support fees are calculated on a per-account basis for Business and Developer Support plans. For Enterprise Support, you are billed based on the aggregate monthly AWS charges for all your account IDs subscribed to Enterprise Support.

How are the monthly fees for the AWS plans calculated?

Monthly fees for the Developer, Business, and Enterprise Support plans are calculated based on each month’s gross AWS charges (before any discounts or credits are applied).