Do sellers have to refund postage?

No you don’t have to refund the original postage and the customer has to pay for the return, you only have to pay all the postage if you have sent the wrong item or the item has arrived damaged.

Do I have to pay return shipping if item is not as described Ebay?

Who pays for return shipping? The seller pays for return shipping if they offer a free returns policy or if the item was damaged, faulty, or doesn’t match the listing description.

Do I have to pay for return AliExpress?

1. What is AliExpress Free Return Service? With AliExpress ‘Free Return’ service, you get an extra 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason. It is totally free.

How do returns work on AliExpress?

AliExpress sellers usually set their own return policies, so you will have to deal directly with them to work out returns, replacements, or refunds. If you can’t reach an agreement with a seller, you can ask AliExpress to intervene, and they’ll make a judgment based on the evidence provided.

What happens if item is not as described on eBay?

Contact your seller If an item hasn’t arrived or isn’t as described, go to My eBay, select the item in your purchase history and reach out to your seller within 30 days of the actual delivery date, or the estimated delivery date if an item hasn’t arrived.

Do I have to pay postage to return goods bought online?

You must cover the delivery cost for returning unwanted goods, unless the retailer says it will pay for returns. Some retailers offer free returns labels, so you don’t have to pay to return. We recommend you get proof of postage, just in case the retailer later disputes you’ve returned your goods.

Who pays postage if item not as described?

If the item is returned because it’s faulty, not as described, or damaged in the post, the seller has to pay return postage costs.

Who pays return postage on eBay if not as described?

The seller pays for return postage if the item was damaged, faulty, or doesn’t match the listing description, or if they offer a free returns policy.

How do I get free return labels on AliExpress?

Once after your return request is approved, click «Get a Free Return tracking number» button at the dispute page within 5 days to get the unique Free Return label in time, if not, your case will be closed as 0 refund directly and there won’t be more opportunities to reopen the dispute case.

Can you refund on AliExpress?

If you have purchased anything on AliExpress.com, but didn’t receive it within the seller’s guaranteed delivery time, you can get a full refund. If you buy any product through the site, you are protected if you don’t receive your order on time.

Can I return something on eBay if it says no returns?

Even if you specify “no returns accepted,” under the eBay Money Back Guarantee, the buyer can still return an item if it doesn’t match the listing description.

Do you have to pay postage for returning a faulty item?

Re: buyer to pay postage for returning faulty goods. You should not have to pay postage costs for the return of a faulty item. Sellers are not perfect and will sometimes make a mistake , but reputable sellers will always refund the cost of a return if the item is not as described or faulty.

Do I have to pay for the return postage on PayPal?

If the case has been opened on PayPal and you have been requested to return the item, the return postage is something that you do have to pay for. The full amount that you sent the seller will be refunded but we are unable to take more out of the sellers account than you actually sent him.

Who is responsible for return postage and costs?

The seller is always responsible for return postage and costs if an item id damaged, faulty or not as described/fit for purpose. Policies are a great way of putting most people off getting treated fairly, but they are only a policy put in place by someone beneath the law.

Can PayPal force a seller to refund postage costs?

As has already been said paypal are not allowed by law to dip into another persons account and force them to pay more money back to the buyer for return postage costs……………they can only force a seller to refund “money that was processed by paypal to the seller” and that is the original payment and not return postage costs.