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Does IKEA take back opened items?
It’s OK to change your mind! If you’re not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund. You may also return open products within 180 days, with your proof of purchase, for a full refund.
How do I complain to IKEA?
IKEA (UK) complaints contacts
- Visit Customer Services.
- Call Customer Services on 020 3645 0000.
- Email Javier Quinones (Europe CEO) on [email protected].
- Tweet IKEA (UK)
Does IKEA have online chat?
Chat with us Hello, I’m BILLIE! The IKEA chatbot. any questions you may have.
How much is the IKEA Malm refund?
For the June 2016 recall, we will provide you with 1) a full refund if the chest or dresser was manufactured between January 1, 2002 and June 28, 2016; 2) a store credit for 50\% of the original purchase price if the product was manufactured before January 2002; or 3) a $50 store credit if the date stamp is …
How do I return a recalled item to IKEA?
Next, contact IKEA customer service by emailing [email protected] or calling toll-free at (866) 856-4532 (for KULLEN recall) or (866) 856-4532 (for June 2016 recall). You may choose to receive a refund for your chest or dresser or a free repair kit to anchor your chest or dresser to the wall.
Do I need a receipt for a recall?
Do You Need a Receipt for a Product Recall? Every recall is different, but you shouldn’t need the original receipt in order to claim your refund, repair or replacement. The manufacturer may require you to submit proof of ownership, such as a photo of the product.
How long does a refund take from IKEA?
What’s IKEA Refund Time? If you return the item to your local store, your refund will be issued immediately. In case you use another method, it will take from three to ten business days for your refund request to be processed.
What do I do if my IKEA order is missing or damaged?
Regardless of your issue, you can always visit your local IKEA store and we will find a solution for you. If your item is damaged, bring you damaged item and proof of purchase. If you are missing an item, bring you order confirmation.
How do I return an Ikea product?
If you do notice a problem with any product within the first year of purchase or within the full guarantee period*, please return the item to a store or contact us and email pictures with a description of the fault. Please include proof of the original purchase from IKEA.
Does IKEA deliver to my house?
IKEA uses independent service providers (“Delivery Company”) to perform home deliveries. By selecting the Large Order Delivery option at check-out, you agree to have your purchase and delivery information, including your address and contact information, transmitted to the Delivery Company.
Why are some IKEA products not available for purchase?
Due to system updates and high demand, there is a chance an item with low stock may not be available for purchase. We appreciate your patience while we work with suppliers to restock your favorite IKEA products.