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How can I start a small call center business in India?

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How can I start a small call center business in India?

The Six Steps To Start A BPO Business

  1. Determine The Type Of BPO You Want. The first step in setting up a BPO company is identifying your business niche.
  2. Develop A New Business Plan.
  3. Do The Paperwork.
  4. Invest In The Necessary Equipment And Technology.
  5. Staff Your BPO Firm.
  6. Marketing Your Business And Getting Clients.

How can I get BPO project?

Here’s how you can start and run a business process outsourcing company in six simple steps:

  1. Determine The Type Of BPO You Want.
  2. Develop A New Business Plan.
  3. Do The Paperwork.
  4. Invest In The Necessary Equipment And Technology.
  5. Staff Your BPO Firm.
  6. Marketing Your Business And Getting Clients.

Can I start a call center from home?

Find your workspace. You’ll want to find an area that you can dedicate to your new call center job in your home.

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  • Get a decent computer. This computer doesn’t have to be the latest model with the fastest CPU,but it does have to be reliable.
  • Download Skype and get familiar.
  • Use SkypeIn for each client.
  • Find your clients.

    • How to open a call center startup?

    Complete legal formalities first. The call center is not a freelancing business; it is a full fledged business.

  • Hire limited staff. You will need agents to handle calls and they must be well trained and skilled.
  • Start with open source software.
  • Customize the open source solution.

    • How to build your own call centre?

    Decide the Setup and the Focus of Your Call Center.

  • Decide Your Goals. It’s important to outline your goals in a business plan before you start setting up your call center.
  • Find a Suitable Location. The location of your call center plays a big part in your success.
  • Deal with the Paperwork.
  • Establish a Budget.

    • How to start a virtual call center?

    #1 Specify the focus of your virtual call center. First of all,it’s important to decide on the type of the call center you’re going to set up. This

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  • #2 Determine the organizational structure.
  • #3 Choose&implement the right software.
  • #4 Hire a team of call center agents.
  • #5 Focus on growing your business.