Table of Contents
- 1 How do I dispute a FedEx duty and invoice?
- 2 What does it mean when FedEx says no scheduled delivery date available at this time?
- 3 How do I query a FedEx invoice?
- 4 Why did I get an invoice from FedEx?
- 5 How do I contact Fedex?
- 6 How do I email FedEx billing?
- 7 How do I get a copy of my FedEx invoice?
- 8 What happens if a FedEx package is not delivered on time?
How do I dispute a FedEx duty and invoice?
To dispute an invoice
- Log in to FedEx® Billing Online.
- Select the invoice to dispute from the account Summary screen.
- On the Invoice Detail View screen, click the Dispute Invoice button.
- On the Dispute Entire Invoice screen, select a reason for the dispute.
- Click the Dispute button.
What does it mean when FedEx says no scheduled delivery date available at this time?
No scheduled delivery date at this time means estimated delivery date may not be available at this time or that FedEx does not have the package in its possession yet. When a shipment encounters a delay or an exception in handling, we may not be able to accurately state when we expect the package to be delivered.
How long do you have to file a claim with FedEx?
File promptly You must file your claim for damaged or missing contents no later than 60 calendar days from the shipment date for U.S. packages and 21 calendar days from the shipment date for international packages. Claims for undelivered or lost shipments must be filed within nine months of the shipment date.
What does FedEx mean by delay beyond our control?
They mean weather, plane crash, airport closure or labour disruption, or war, or pestilence or plagues of locusts…
How do I query a FedEx invoice?
On FedEx Billing Online you can use the Search for Invoice or Shipment feature if you know the specific invoice number or air waybill number. Enter the information and click the “Search” button. If a particular invoice is found, you will be directed to the Invoice Detail page for that invoice.
Why did I get an invoice from FedEx?
FedEx will issue an invoice to the sender, recipient or a third party based on the billing instructions provided on the FedEx international air waybill, which in the majority of cases is completed by the sender of the shipment. This invoice contains all FedEx charges related to the transportation of the shipment.
How do I get a refund from FedEx?
How do I request a refund or adjustment to my invoice if I experience a late delivery? To request a billing adjustment or a refund, please contact FedEx Customer Service at 800 FedEx (800 33339) who will investigate the case.
Can I sue FedEx for losing my package?
Whoever paid FedEx can file a claim. By default, FedEx packages have up to $100 of protection from loss or damage. If the value is more than that, the shipper must “declare” that value, AND pay for additional coverage.
How do I contact Fedex?
1 (800) 463-3339
FedEx/Customer service
How do I email FedEx billing?
Send an email to [email protected] using as subject Email Confirmation and indicate the following information in the body of the email: Account number • Email where you want to receive the copy of your invoice (only one e- mail).
How do I get a refund from FedEx for late delivery?
– FedEx – Frequently Asked Questions How do I request a refund or adjustment to my invoice if I experience a late delivery? To request a billing adjustment or a refund, please contact FedEx Customer Service at 800 FedEx (800 33339) who will investigate the case.
How do I request a refund or adjustment to my invoice?
– FedEx – Frequently Asked Questions How do I request a refund or adjustment to my invoice if I experience a late delivery? To request a billing adjustment or a refund, please contact FedEx Customer Service at 800 FedEx (800 33339) who will investigate the case. Was this helpful?
How do I get a copy of my FedEx invoice?
Accounts with a linked credit card can view detailed billing information within FedEx Billing Online. Receive paper invoices and send checks by mail. Paper invoice customers do not have online access to their invoice. Only certain accounts qualify. To sign up, call your FedEx account executive or customer support.
What happens if a FedEx package is not delivered on time?
If the package is not delivered on the standard scheduled delivery day, you can request a credit of shipping charges. See the FedEx Ground Tariff for more information on the FedEx Ground money-back guarantee. Created with Sketch.