How do I recover an old Dropbox account?

Click the gear icon beside the name of the member you want to restore. If you don’t see their name, it means they cannot be restored. Click Restore member. Click Restore in the pop-up window.

How do I recover my Dropbox account without password?

Click Forgot your password? under the Sign in button. Enter the email address you used to create the account. Dropbox will send a password reset link to that address.

How do I change my phone number in Dropbox?

How to change your two-step verification phone number

1. Sign in to dropbox.com on a web browser.
2. Click the avatar at the top of any page.
3. Click Settings.
4. Select the Security tab.
5. Click Edit next to your phone number. You’ll be prompted to enter your password to continue.

Do Dropbox accounts expire?

If you no longer want your Dropbox Basic (free) account, you can simply leave it alone. Your account will be automatically deactivated—and your files deleted—90 days after you reach 12 months of inactivity.

How do I email Dropbox?

Sign in and visit dropbox.com/support to see your language options. If your language isn’t listed at dropbox.com/support, you can send an email or start a chat in your preferred language, and you’ll be routed to the appropriate team.

What happens when Dropbox account is disabled?

If your account is inactive for 12 months, it will become disabled. After an additional 90 days, files from your Dropbox will be deleted. In order to prevent this from happening, you need to have some activity on your account once in 12 months, such as uploading, downloading, or editing files or folders.

How do I find my Dropbox login information?

Open your Dropbox desktop app preferences. Click the Account tab. Your linked account email will be displayed. Next to your linked account, click Sign in.

How do I turn off 2-step verification Dropbox?

Disable two-step verification

1. Sign in to dropbox.com.
2. Click your profile picture.
3. Click Settings.
4. Click the Security tab.
5. Toggle Two-step verification to Off.

Does Dropbox use 2FA?

Dropbox offers two-factor authentication. If you enable 2FA, Dropbox will require you and your team to provide a second form of authentication (e.g., a six-digit passcode or security key) whenever you log in to your account or link a new tablet, computer, or phone.

What happens when your Dropbox expires?

If you cancel your Dropbox subscription or trial or your subscription expires, your account will downgrade to a Dropbox Basic (free) account at the end of your billing cycle or trial. Additionally: You’ll still have access to all of your files and folders.

Can a Dropbox account be deleted?

Dropbox Basic, Plus, Family, and Professional users Sign in to dropbox.com. Click your avatar (profile picture or initials) in the upper right corner. Click Settings. Under General, click Delete account.

How do I get in touch with Dropbox?

Accessing phone support

1. Sign in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Click Help in the left sidebar.
4. Click Phone.
5. Enter a phone number that can be dialed directly.
6. Click Request a call. You should receive a call within an hour.