How might you respond to a question that you are unable to answer?

Respond honestly. Try one of these: “Unfortunately, that falls outside the scope of my research/this project, but thanks for your interest. If it’s something we decide to tackle in the future, I’ll be sure to let you know.” “Can I connect you with someone who might be better able to answer your question?”

What do you do when a customer asks a question that you can’t answer?

What To Do When You Don’t Know The Answer To a Customers Question

1. Be Honest. This does not mean you tell the customer “I don’t know”.
2. Don’t Make Stuff Up. NEVER!
3. Search For Answers.
4. Give the Customer An Estimated Wait Time.
5. Inform the Customer.
6. Close Gracefully.

Why can’t Google answer my question?

Make sure your device recognized the question correctly. Ask your Assistant the question again. Say “Hey Google, repeat the question” to make sure your Assistant understood you correctly. If it’s still not recognizing the question, try to speak slower or try another question.

What to do if you cant help a customer?

Here are 8 tips to begin with.

1. Say “No” without actually saying “No”
2. Clarify things before you say “No”
3. Begin with empathy.
4. Explain things carefully.
5. Offer alternatives.
6. Listen to your customers.
7. Do your best to solve the issue.
8. Follow up.

What to do if you can’t help a customer?

What If You Can’t Give Customers What They Want?

1. Explain the reason for the decision. Customers are generally happier with a difficult decision when they understand the reason behind it.
2. Provide some offsetting consideration for the customer’s disappointment.

When I say OK Google you don’t respond?

Step 2: Check if Hey Google is turned on On your Android phone or tablet, say “Hey Google, open Assistant settings.” Under “Popular settings,” tap Voice Match. Turn on Hey Google and set up Voice Match.

What to say if you don’t answer the entire question?

If you don’t want to answer the entire question, find a part that you can address, says Sullivan. “You can say, ‘I appreciate that this is of interest, right now. Let’s focus on this part,’” he says. “Briefly answering part of the question may be enough to assuage and satisfy them.” 4. Postpone Your Answer

Why can’t I answer business questions?

Not being able to answer business happens only because of a lack of self belief and maybe less interaction with the outside world. It could be happening because of low self-confidence. Don’t get nervous if someone puts up a question for you. Take a deep breath, recall all the points and blurt it out, man!

How do you politely refuse to answer a job interview question?

Watch Your Tone. You can also refuse to answer the question, but be sure to be polite. “Say, ‘I appreciate that this is of interest but we don’t feel sharing the information is appropriate, especially at this time. But I’d be glad to answer other questions if you have them,’” says Sullivan.

How do you respond when someone asks a question during a meeting?

First of all, you have three immediate goals to meet when you’re asked a question by someone in the room during a meeting or presentation: Make the questioner feel right for asking. This means, you cannot respond with “You just threw me under the bus!,” “Why are you bringing that up?” or “That’s a ridiculous question”–as much as you might like to.