How much do Indian call centers make?

They will earn as much as 20,000 rupees per month—around $2 per hour, or $5,000 per year if they last that long, which most will not. In a country where per-capita income is about $900 per year, a BPO salary qualifies as middle-class.

Is BPO business profitable in India?

NEW DELHI: The profit margins for the Business Process Outsourcing (BPO) firms are expected to come down and stabilise at around 20-25 per cent over the next few years, according to the joint study carried out by Assocham and the International Data Corporation (IDC).

Is BPO business good?

The BPO sector is booming in India. Big corporations in the U.K. and the U.S. hire Indian BPOs because of their efficiency and low cost. When done effectively, Business Process Outsourcing services guarantee you good profits and great success.

What is the average hourly wage of call center representative in India?

The average hourly wage (pay per hour) in India is 69 INR. This means that the average Call Center Representative in India earns approximately 69 INR for every worked hour. The hourly wage is the salary paid in one worked hour. Usually jobs are classified into two categories: salaried jobs and hourly jobs.

What is the average salary of a customer service worker in India?

In India, the customer service jobs are known to be respectable and well-paying, enough to give Krishna the income, and the title, to become a suitable bachelor. While a typical wage earner earns 5,000 rupees a month, a call center employee takes in as much as 15,000 rupees (300 dollars).

Why choose India as a hub for call center work?

Factors that have made India attractive as a hub of call center work from the US, UK, and Australia include its convenient time zone, low labor costs, and large English-speaking population.

How does a call center earn?

Now, to answer your question – how does a call center earn, you need to get into the details of what type of center it is. If it’s in-bound, usually the client pays per seat per hour basis. You need to have a team of agents who will be delivering as expected and grow.