Is technical support Good for engineering?

Technical support may give you a decent beginning pay however there is no future growth prospect as there is little advancement in this field. Besides , If you change organization your experience testament will be not for any use. You will profit by it on the off chance that you again are going to join as Tech support.

How many years does it take to be a technical support engineer?

While the basic education requirements can vary depending on the industry and the company, a technical support engineer typically needs a four-year degree in engineering, computer science, or a similar technical discipline.

What skills do you possess that qualify you to work in a technical support role?

Technical and Analytical

• Ability to Learn New Software and Hardware.
• Active Listening.
• Adaptability.
• Analysis of Technical Issues.
• Application Support.
• Assessing Customer Support Needs.
• Attention to Detail.
• Case Notes.

Where do I go after technical support?

After you’ve put in your time as a help desk technician and obtained some good entry level certifications, you can likely expect to move on to a job as either a network administrator or systems administrator. A systems administrator is not going to be answering the phone as much as a help desk tech will be.

What is the qualifications technical support engineer?

Technical Support Engineer Requirements: Bachelor’s degree in computer science or information technology. Previous work experience as a technical support engineer or desktop support engineer. In-depth knowledge of hardware and networking systems. Knowledge of operating systems, web services, and API.

Why should we hire you as technical support?

“I decided to go into technical support because I’ve been fascinated by technology all my life, and I also love working with people. I want to use my technical know-how to directly solve issues customers are having. I want to be the person that makes life easier and more enjoyable for folks who’ve run into a problem.”

Is tech support a good experience?

For people who might lack the technical skills needed for more advanced roles, tech support can be a great entry point to a career with a fast-growing company in Austin. Workers in tech support gain invaluable skills about the product and user experience that often lead to fast-track promotions.

Is tech support hard?

Tech support is hard. I mean it. You have to be fast, accurate and patient for hours, often without breaks. If you’re unable to work under pressure, it’s going to be incredibly hard for you.