What are the steps in the grievance process?

While no two companies have to have the same grievance procedure, here is a general guide to how they go.

1. The employee makes a formal, written complaint.
2. Once the employee files the grievance, a formal investigation begins.
3. The investigator writes a conclusion.
4. A mediator can be called in.
5. There are consequences.

What is the final step in grievance process?

The final step in the grievance procedure is arbitration.

How long should grievance procedure take?

How long should a grievance procedure take? Ideally, your employer should set up a meeting within 5 working days of receiving your grievance, but this could take much longer. If you have been waiting for over four weeks and feel that your grievance is being ignored, you may have a case of constructive dismissal.

What are the five tests for a grievance?

The five-step grievance handling procedure

• Step 1 – Informal approach. Wherever possible an employer should make an initial attempt to resolve a grievance informally.
• Step 2 – A formal meeting with the employee.
• Step 3 – Grievance investigation.
• Step 4 – Grievance outcome.
• Step 5 – Grievance appeal.

Can a grievance be rejected?

The employer could decide to uphold the grievance in full, uphold parts of the grievance and reject others, or reject it in full. If the employer upholds the grievance wholly or in part, it should identify action that it will take to resolve the issue.

Can you be punished for filing a grievance?

Can you be punished for raising a grievance? You are protected from being treated unfavourably for raising a grievance that complains of discrimination. For example, if you were unfairly disciplined or even dismissed. This is known as victimisation.

What questions are asked at a grievance hearing?

Summarise

• Ask the employee how they would like their grievance(s) resolved.
• Summarise what has been said in the hearing, what resolutions are requested and when a decision will be made and how this will be communicated.

Can you be fired for raising a grievance?

Yes, you can still raise a grievance. Alternatively, they may deal with the grievance as part of the same process if the issues are interlinked, e.g. if you dispute the fact that you are being disciplined, or you want complain about how the disciplinary process is being handled.

What makes a good grievance procedure?

The procedure is set and formal.

The grievance and the resulting conclusion are documented.

Written filings make it difficult for companies to ignore or dismiss complaints.

The process can be (but doesn’t have to be) quite transparent,allowing the complainant to know precisely how the company reached its conclusion.

What is the procedure for filing a grievance?

Step-1 where an individual meets and discusses the issue with their supervisor,

Step-2 where an union official meets with a Postal Service official if the issue was not resolved at step-1,

Step-3 where a national APWU representative meets with an area postal official if resolution does not occur at step-2,and

How grievance procedures can help protect you?

A robust grievance mechanism will allow employers to have a stronger, more stable workforce and will allow potential disruptive risks to be identified early. This can save employers time and money. It can also improve morale, and protect against reputational and legal risk.

What do you need to know about the grievance process?

Contact the TCTA Legal Department immediately if you anticipate filing a grievance.

Timelines are critical. Regardless of the merits of your grievance,if you don’t file within the timelines specified by your local grievance policy (generally 15 days or less from

Pick your fights.

Keep your grievance paperwork brief and professional.