What do Apple do with returned items?

If the item is returned in the original box with included accessories, we will exchange it or offer a refund. Opened software, memory and other media can be exchanged for the same item, but cannot be returned for a refund.

What do companies do with returned electronics?

Basically, they take a returned item, refund the customer. Then, they charge back the vendor (sometimes for the retail amount refunded, in other words, MORE than they ever paid for the item to begin with, then sometimes tack on added “processing fees”.

Are returned Apple products resold?

If the packaging has been opened, even if it’s functioning perfectly normally, it cannot be resold as a new product. It gets returned to Apple and then, if it’s an Apple product, it will usually end up in the Refurbished section of Apple’s online store, and sold at a discounted price.

Does Apple give full refund?

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.

How do I return an Apple product for repair?

You will return your product so that Apple receives it within ten (10) days from the date Apple ships the replacement product (the “Return Period”). You must return the original product in the package that contained the replacement product in accordance with Apple’s instructions.

What happens to products that get returned?

An employee sorts through a pile of returns and categorizes each item to eventually be sold to a reseller. To be sure, Amazon, Target, and Walmart resell a portion of returned products themselves. Amazon, for instance, operates Amazon Warehouse — a marketplace for used and refurbished products.

What do retail stores do with returned items?

The vast majority of customer returns sent back or brought back to big-name retailers are brand new products, so many of them will be sold in an ‘as new’ condition. Other returns will bear either superficial or visible cosmetic damage such as dents and scratches.

Can I return opened Apple products?

Standard Return Policy For eligible iPhone, Mac, iPad, Apple Watch and third-party products, you have up to 15 calendar days from the time you receive your item(s) to initiate a return. Items ineligible for a return include: Opened memory. Opened software*

How long do Apple refunds take?

Here’s how long it takes for a refund to appear on your account or statement: Store credit—It might take up to 48 hours to see the refund in your Apple ID balance. Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier.

Can you return an Apple product to any Apple Store?

Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy. You can always return the item to any U.S. Apple Store.

What is the purpose of Apple Stores?

Apple stores are places that encourage customers to explore what Apple products can do for them, rather than simply having product stock available for browsing. Even if you do not own an Apple product, Apple’s stores invite you in to tinker and explore.

How do I get a refund for my Apple products?

An Apple Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the Apple Retail Store Locator. Please contact your Business Team to initiate a return for orders shipped directly to your business.

How do I return a damaged gift from Apple?

Items ordered online from Apple that arrived damaged or are incorrect can be returned to any U.S. Apple Store, or by contacting Customer Service at 1-800-676-2775. Visit the Gift Returns page and follow the instructions. You’ll need to provide your product serial number or order number.