What does it take to be a 911 dispatcher?

A 911 dispatcher needs to have a GED or a high school diploma. While participating in this education, an aspiring 911 dispatcher should focus on typing and communication courses. A 911 dispatcher has to be a fast and accurate typist, so working on these skills in computer courses is crucial.

Why did you become a 911 dispatcher?

Reasons to Be a 911 Dispatcher. A 911 dispatcher is responsible for receiving incoming calls from individuals in distress, as well as responding to alerts from alarms or other dispatch systems. They may route the call to the necessary ambulance, fire or police department to provide the proper assistance for the caller.

What is the job descrption of a 911 dispatcher?

– Keeps callers on the line when necessary. – Advises callers on proper course of actions, calms down, and documents their condition until emergency units arrive.

How to become a 911 dispatcher in PA?

Step 1. Meet Minimum Employment Requirements in Philadelphia

What education and training is required to become a 911 operator?

A high school education is usually required to become a 911 operator; however, prerequisites vary by employer. Other desired attributes may include relevant college coursework, previous experience operating broadcasting equipment or proficiency in a foreign language.

What kind of training do you need to be a 911 operator?

Most employers require dispatchers to undergo a rigorous 911 operator training program prior to working in this capacity. This program is normally administered by a county’s emergency management bureau and consists of classroom instruction and practical hands-on training.

What experience do you need to be a 911 operator?

Becoming a 911 operator involves preparing for employment by meeting minimum requirements, which usually involves being at least 18 years old and possessing a high school diploma or GED. Some agencies require candidates to also possess a valid driver’s license.