What happens if a phone shop breaks your phone?

Your consumer contract is with the retailer from whom you buy the phone and if a phone becomes defective, the shop is legally obliged to provide a remedy. And it doesn’t matter if its more than 28 or 30 days.

Can phone repair shops steal data?

Not exactly steal, but they could take out the newer one and put old ones. Also if they are unauthorised or your device is out of warranty, they could simply take out a necessary part, tell you that the phone was destroyed and they couldn’t revive it. Though this is highly unlikely, it does sometimes happen.

Can a third party fix an iPhone 12?

But using a third-party repairer for an iPhone 12 could render some phone features, such as the camera, almost inoperable. According to reports, fixing the iPhone 12’s camera requires Apple’s proprietary system configuration app, available only to the company’s own authorised technicians. It’s not just Apple, either.

Can a 3rd party repair iPhone 12?

Apple makes iPad, iPhone 12 unrepairable by any 3rd party Parts must be installed by an Apple technician and verified using their software, or else the phone may cease to function properly. The effect is that by design, the iPad and iPhone 12 are only repairable by Apple.

What happens if my phone breaks before the contract ends?

So if your iPhone breaks down when you’ve had it over a year but before your two-year contract is up for renewal, you could be stuck on a contract you can’t get out of with a phone that doesn’t work. However, networks are generally unwilling to repair or replace out-of-warranty phones for free.

Is Dropping your phone covered by warranty?

Answer: A: Damage caused by dropping the phone is not covered under warranty at all.

Can a business give you a free repair instead of a refund?

If you have a minor problem with a product or service, the business can choose to give you a free repair instead of a replacement or refund. When you have a major problem with a product, you have the right to ask for your choice of a replacement or refund.

What are my rights if a product repair goes wrong?

The same goes if you have a written guarantee that the repair will fix the problem. You also might have a right to so-called consequential or incidental damages when a product repair go wrong, especially if the technician’s negligence caused you to suffer a loss beyond the cost of the repair.

Can I ask for a replacement or refund for a product?

You can ask for a replacement or refund if the problem with the product is major. Replaced products must be of an identical type to the product originally supplied. Refunds should be the same amount you have already paid, provided in the same form as your original payment.

When do you have to repair or replace a faulty item?

You must repair or replace an item if a customer returns it within 6 months – unless you can prove it wasn’t faulty when they bought it. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. Customers have up to 6 years to make a claim…