What happens if you walk through a drive-thru?

Generally speaking, for safety reasons we cannot serve pedestrians and vehicles at the same outdoor service point. Vehicles need to pull up close to drive-thru service points to complete their orders and there are no pavements or safe areas for pedestrians to stand at these same points.

Why is drive-thru better?

1) Drive-thrus are convenient for customers Customers can order food, pay for it, and receive it – all without leaving their cars. This system is also incredibly fast. According to a study by QSR Magazine, customers spend an average of 255 seconds in the drive-thru line.

Is walk in faster than drive-thru?

If there is a line of people waiting to order, then it’s usually faster to go inside. If everyone is past the order speaker, then drive thru is generally faster.

Why can’t you walk through a drive thru?

Drive thrus are designed for vehicles not pedestrians. There is a risk element here that restaurants are not willing to take due to insurance and safety. Employees assigned to drive thru duty are generally not happy to accommodate pedestrians in the drive thru lanes.

How does drive through work?

A drive-through usually consists of a building with a driveway wrapped around it. Drivers approach either a first window or a microphone box and place an order; then they drive around to the other side of the building, where the order is delivered through a small window and the customer can pay for it.

What percentage of fast food sales are drive-thru?

QSR and Insula Research estimate that about 50 to 70 percent of fast food sales arrive courtesy of drive-thru windows.

Is ordering inside faster than drive through?

According to people online, if there are more than 4 cars in line and they haven’t ordered, then it is faster to go in. If there are 4 cars in line and they are past the order speak (meaning they have already placed their orders) then it is allegedly faster to stay in the drive-thru.

How do you go through a drive-thru for the first time?

Check your mirrors and blind spots before moving your vehicle. Fast food drive-thru lanes are usually composed of two stations. The first station allows drivers to pull their cars up to a large menu board and a two-way speaker. At this station, you will be able to place your order through the speaker.

How does drive-through work?

Who had the first drive-through restaurant?

The first drive-thru windows were in existence a few years before Ray opened his first McDonald’s. It was Harry and Esther Snyder, of the In-N-Out Burger chain that built the first drive-through restaurant in 1948.

How do drive-thru restaurants work?

Guests don’t drive up and order food from a menu board. Instead, customers pick up their orders placed via app or web through those lanes. That marries the idea of a drive-thru with more modern ordering strategies.

How many fast food restaurants use the drive-thru lane?

According to the NPD Group, a leading market research company, 57\% of hamburger fast food customers use the drive-thru lane, 40\% with Mexican QSRs, and 38\% of chicken fast food customers went straight to drive through lanes. Americans visit drive thru lanes about 6 billion times each year according to some statistics.

Is the drive-thru still the best way to serve customers?

For all restaurants’ talk of mobile ordering, curbside service, delivery, kiosks and other strategies, the most tried-and-true way to provide a convenient experience is still just a hole in the wall. The drive-thru, which first emerged in the fast-food business in the 1960s, is still effective today, and maybe even more so.

How long should a fast food drive-thru take?

Despite maintaining its range of 2 to 3 minutes serving time, the fast food industry should not disregard this to sustain consumer satisfaction. Last year, 39\% more customers used drive-thru lanes compared to 2018 according to a study by the National Restaurant Association.