What if my passport goes missing on delivery?

If your passport goes missing in the mail, you must call us on 131 232 or contact an Australian diplomatic or consular mission within 60 days from when we mailed you the passport.

How do I speak to someone about my passport?

Call us at 1-877-487-2778 (TDD/TTY:1-888-874-7793). Se habla español.

How long do passports take to come in mail?

Passport processing typically takes between 6 to 8 weeks, however, if you choose an expedited service, you can receive a faster processing time.

How long does it take to get a lost passport?

For applications made at Consular Offices in Metro Manila, processing and releasing of passports take 12 working days for regular processing and 6 working days for expedited processing.

Can I lookup my passport information?

Answer: The passport number is printed on the passport’s data page. You cannot find the information online. You need to request for a passport record in order to obtain the information.

Why is my passport taking so long?

COVID-19 and the economy of scarcity, worker shortages and slow delivery has produced a massive backlog in passport applications. Historically, passports have been processed in an average of four to six weeks, according to a national expediting service called RushMyPassport.com.

How can I track my Philippine passport delivery?

Applicants just need to log on to https://tracker.passport.gov.ph or go back to the site where they applied their passport at https://www.passport.gov.ph and then click “Track Your Passport.” It will now be called “Unified Passport Tracking System.”

How do I recover my lost passport?

A: Loss of passport should be immediately reported to Indian Mission and the Police Station. You need to contact the respective Indian Mission/Post. Generally, an Emergency Certificate (EC) is issued for returning to India after verification of Indian nationality/origin/particulars.

Can I download my passport online?

Downloadable forms to apply for fresh issue or re-issue of passport is provided by Passport Seva portal under Consular Passport and Visa Division of Ministry of External Affairs. Users can also access the link for e-form for Police Clearance Certificate (PCC).

What do I do if I have not received my passport?

If you applied and have not received your passport, you may call the National Passport Information Center at 1-877-487-2778 and receive instructions on how request to expedite your passport. We will collect your credit card account information and send your request to upgrade your application to a passport agency.

Can I get a refund for my expedited passport application fee?

If you did not receive your passport or a letter requesting more information in this time period, you can request a refund of the $60 expedited service fee. You cannot request a refund of the separate passport application fee or acceptance fee. IMPORTANT NOTE : We consider refund requests on a case-by-case basis.

How long does it take to get a new passport after waiting?

Waiting more than 90 days will require you reapply and pay all fees again in order to get a new passport. The phone number for the National Passport Information Center is 1-877-487-2778. Download Form DS-86: Statement of Non-Receipt of U.S. Passport

What happens to the documents sent with a passport application?

Answer: Documents sent with a passport application are returned in a separate mailing from the new passport. This will be returned after final review by the Department of State. If you just received your passport, the document should be in the mail soon. passport and card arrived.