What job can I get after help desk?

After you’ve put in your time as a help desk technician and obtained some good entry level certifications, you can likely expect to move on to a job as either a network administrator or systems administrator. A systems administrator is not going to be answering the phone as much as a help desk tech will be.

How do I transition from help desk?

Tips to Help You Move Beyond a Help Desk Role

1. Understanding the Help Desk Role.
2. Develop Your Technical Knowledge.
3. Don’t Overlook the Value of Soft Skills.
4. Consider Getting Some Certifications While You Gain Hands-on experience.
5. Develop Your Network of Contacts.
6. Concluding Thoughts.

Is help desk a good career?

Working at the help desk is a great way to begin a career in cybersecurity. For one, the help desk gives you the opportunity to work with end users. And working with and training end users is a big part of keeping an organization secure.

How do I switch from help desk to system administrator?

The help desk has long been a necessary component of IT shops, but if you’re ready to transition roles, here’s how….

1. Look to your current employer first.
2. Practice the sysadmin fundamentals.
3. Consider relevant certifications.
4. Develop depth with key technologies.
5. Learn a relevant programming language.

How do I become a good support?

Here are seven technical support tips from our team to help you out.

1. Identify the problem. Some tech problems will be easier to solve than others.
2. Understand the customer’s grasp of technology.
3. Remember the impact.
4. Avoid jargon.
5. Have ample self-service options available.
6. Be motivational.
7. Make it easy to follow up with you.

What certifications are needed for system administrator?

9 system administrator certifications

• Red Hat Certified System Administrator.
• Red Hat Certified Engineer.
• CompTIA Server+
• CompTIA Security+
• ServiceNow Certified System Administrator.
• Linux Professional Institute LPIC-1 Linux Administrator.
• Cisco Certified Network Associate.
• Microsoft Certified: Azure Administrator Associate.

How can I improve my computer administrator?

Help desk workers: 10 tips for advancing into systems administration

1. Befriend your sysadmin.
2. Invest in a home system.
3. Concentrate on your soft skills.
4. You might need a certification.
5. Find a better help desk job.
6. Try working for a nonprofit or small company.
7. Work for a managed services provider.
8. Find a task that bores you …

What can you do with an IT Help Desk degree?

Software development, computer network architecture, and computer programming are other possible professions those working on the IT help desk or in other entry-level IT positions can pursue. In today’s ever-changing job marketplace, there’s no one career pathway.

How can working as a help desk technician prepare you?

Here are four ways working as a help desk technician prepares you for the IT career of your dreams. 1. You’ll get on-the-job training

Can you switch paths after 20 years in the workplace?

Despite what you may think, it’s totally possible to switch paths no matter how many years you’ve already been in the workforce. With some savvy strategizing and expectation management, you can have that dream job.

What are the best tips for switching careers into it?

A commitment to learning, self-growth and finding a job that lets you capitalize on your innate strengths are some of the most important factors involved in switching careers into IT. Switching careers into IT may seem daunting, but having a plan helps.