What should I do if my Amazon package was stolen?

Package Is Missing, Now What?

1. Step 1: Track the Amazon lost packages.
2. Step 2: Check if your neighbors saw it or held onto it for you.
3. Step 3: Contact the seller or retailer.
4. Step 4: File a claim with the shipping company.
5. Step 5: Claim high-value items with your homeowners’ insurance.

Will Amazon send me a replacement?

Replace a Damaged, Defective or Broken Item If you received a damaged, defective, or incorrect item sold by Amazon, you can request a replacement for eligible items through Your Orders.

What does a replacement order mean?

Item replacement orders are usually created after a product is returned and inspected. However, when an item must be replaced before it has been returned, or when the original item will not be returned, you can create an item replacement order immediately after you create a return order.

Why do people steal packages?

One of the most obvious explanations for why people steal packages off of doorsteps is that the opportunity presents itself. Often, they strike when nobody is home. Few people expect a thief to strike in broad daylight. Therefore, the opportunity to swipe packages off of the front steps is enticing to the thieves.

How does Amazon lose a package?

It may have gone to the wrong address. It might have been damaged during delivery. The delivery person may have left it in the wrong place. Even FBA packages do get delayed or lost in transit occasionally so be prepared to act swiftly.

How do you get a refund on Amazon for item not received but says delivered?

Log in to Amazon and go to Help > Browse Help Topics > Need More Help > Contact Us. You can choose whether to speak via a bot or by phone (though the phone option is not immediately obvious). Explain your issue to the rep and Amazon will investigate the case. If you’re claim is genuine, they will issue a refund.

Can I get a refund from Amazon if my package is stolen?

But if you’ve waited two or more business days for a response or the seller is uncooperative, you can file a claim with Amazon and they’ll likely issue a refund. In many cases, retailers will quickly agree to send you a replacement item. How do I report a stolen package to Amazon?

What happens if Amazon loses your package?

Amazon gives your money back if the item was lost or stolen. I wait a few days before calling amazon, if an item has not arrived to make sure it just wasnt a delay. amazon can contact the driver, who delivered the item (if it was delivered by amazon) and ask them where they placed the package.

What do I do if someone steals my stuff on Amazon?

Contact the seller. As you may know, many of the items you purchase on Amazon are actually sold by third-party retailers using the Amazon platform. So, if you have determined that a theft actually took place, contact the seller to ask about either a replacement or a refund.

How long do I have to report a stolen package to Amazon?

Some locations have stiffened penalties for package theft and take these crimes very seriously. It is recommended to wait 36 hours before filing a report of a stolen package with Amazon. Some packages do show up after they have been marked as delivered, and it isn’t unheard of for a package to simply turn up at a neighbor’s house.