Where do I go after service desk?

Here are three career paths to consider.

• Cloud and systems administrator. Network and systems administration is a natural next step from the IT help desk.
• Network ops and security expert. Cybersecurity is a top-of-mind concern in every sector and industry.
• IT manager.
• Endless possibilities.

What’s next after helpdesk?

After you’ve put in your time as a help desk technician and obtained some good entry level certifications, you can likely expect to move on to a job as either a network administrator or systems administrator. It could be networking or storage that piques your interest.

Is service desk a call center?

Essentially, service desks provide customer service based narrowly on IT issues, while call centers serve a much broader purpose. Service desks may fix IT problems, walk an employee or customer through how to do something on a website or software program, install upgrades, or manage data security.

How can I grow my service desk job?

Plan resourcing of the service desk to meet defined service levels. Ensure rigorous application of information security/ information assurance policies, principles, and practices in the delivery of customer support services. Incorporate within routine work processes opportunities for skills development.

What kind of jobs are available in Capgemini?

Capgemini Recruitment 2021: Capgemini jobs are available in management,programming,production,finance,HR,data management,software,infrastructure,consultancy,BPO and KPO.Get details about all the freshers recruitment that are currently available. The selection process for the job might vary based on the position and other criteria.

What does Capgemini do for employee learning & development?

At Capgemini, we believe in the power of our people and the vital role that Learning & Development plays in growing our talents. Therefore, we invest in our employee learning, and value self-development.

What is ‘next’ at Capgemini?

‘Next’ gives all Capgemini learners access to 250,000+ courses and 3 million learning activities from 1200 sources, empowering them to fully customize and optimize their individual learning journey. All development activities on Next are recognized internally and many externally, with numerous external certifications available free of charge.

How do I submit my resume to Capgemini?

Thus, the engineering and management candidates can submit their resumes whenever they want. For the current jobs in Capgemini, the candidates can visit the career page of the official site, FaceBook page of the company, LinkedIn group or Twitter. The official site also has a helpline number that the candidate can use to resolve their queries.