Who pays for the eBay money back guarantee?

If we determine that the seller did not meet their return requirements: The buyer will receive a refund for the full cost of the item and original postage, and. The seller will be required to reimburse eBay for the amount of the refund, and. The buyer may not be required to return the item.

Do eBay sellers pay for refunds?

Once you’ve received the item, you have 2 business days to review and issue a refund, or ask eBay to step in and help. Give a full refund: You’ll issue a full refund to the buyer, including original shipping costs, and they’ll keep the item.

What happens if I have an eBay money back guarantee request Open and then I opened a payment dispute?

If a buyer opens a dispute, any open order cancellations, reports that an item hasn’t arrived, return requests, or eBay Money Back Guarantee cases for the same transaction are immediately closed.

Can eBay force me to pay?

Failure to pay for items is a violation of our abusive buyer policy. All unpaid items are recorded on a buyer’s account. Buyers who have excessive unpaid items, or canceled transactions, may have limits imposed, or lose their buying privileges.

How does eBay protect its sellers?

eBay protects you. When you sell on eBay, you’re protected by policies, transaction monitoring, and data systems that make eBay a safe and vibrant community. You can sell with confidence, because our dedicated seller protection team works around the clock to enforce policies and track problems before they start.

What is eBay money back guarantee policy?

Ebay Money Back Guarantee Policy Is A Fraud Invitation. Unfortunately, this program permits and encourages ALL sellers to be victims, or soon to be victims, of being defrauded by dishonest buyers. There is absolutely no protection for the buyer at all, and this buyer incentive policy provides Ebay ZERO accountability and $0.00 out of pocket expenses to honour it.

How eBay’s buyer protection program works?

What Buyer Protection Means. Generally speaking, eBay Buyer Protection is a promise to shoppers on the U.S. eBay site (eBay.com) that eBay will intervene in disputes between buyers and sellers and make things right when they have gone awry for buyers-and its a case where the seller has failed to act adequately to resolve the dispute.

Does eBay guarantee purchases?

Purchases are covered by the eBay Money Back Guarantee when all of the following are true: If the listing was a live auction by an auction house seller and paid by any payment method, the purchase is covered as long as the buyer provides a copy of the seller invoice and proof of payment.