Why is Xfinity Internet so terrible?

Why is Xfinity Internet so terrible?

Comcast is terrible because of its lousy customer service, predatory pricing, monopoly business practices, aggressive customer retention policy, unethical political hiring, and profit-driven corporate culture. … As a result, many new customers don’t realize that they are getting the same lousy service from Comcast.

How do I fight Comcast?

How to Fight Comcast

  1. Hack customer service. If you’ve ever called or chatted with a customer service rep, you’ve probably walked away disappointed.
  2. Go to Small Claims Court. Your Comcast contract forbids you from suing Comcast in a real court, but you can still argue your case in Small Claims Court.
  3. Arbitrate.

Why is Comcast so bad at night?

Xfinity is a cable internet network. A cable network is built around neighborhood-wide nodes, so your connection can slow down when too many users use the internet at the same time. This usually happens in the evenings on weekdays, although it could happen at other times as more people these days work from home.

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Is Xfinity bad WiFi?

Xfinity WiFi is usually great. The problem with your speed has to do with the router you have, and how it uses channels over a wide area. You may want to consider upgrading or installing a Xfinity WiFi booster.

Will Xfinity lower my bill if I threaten to cancel?

“Threatening to cancel will get you further than outright asking for a discount.” So just say “I’d like to cancel my service please.” You’ll almost certainly be transferred to a “retention specialist” whose job it is to change your mind.

How do I get out of Comcast?

To start the phone canceling process, call 1-800-XFINITY (1-800-934-6489). When you call, answer the menu by saying “cancel service.” Once you get through to someone, ask if you’re speaking with Retention. If they’re not Retention, let them know you’d like to be transferred.

Why does my Comcast internet go out every day?

Your Xfinity getting disconnected often can be a cause of loose cable. Check if the cables are intact. If you find them loose, try slightly twisting them and check if the connection is restored. Also, check for some potential damage to the cable or if the insulation tape has come out.

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